What to expect when you call us
5/18/2020 (Permalink)
When you decide to call SERVPRO of El Monte you will reach our front desk first. You'll tell us the situation you are in and we will ask a few more follow up questions. First, we want to make sure you're safe, second we want to know when we can come out to see the damage. When we come out, we are already prepared with measuring tape, moisture readers and a camera. We will take a tour around the area that has damage and look at all the surrounding rooms. Sometimes water leaks in more than one concentrated area and can easily affect non visible places. Mold can start to grow very quickly and not all materials withstand water moisture. We will give you details of what we assess and an approximate cost. After our visit we will begin creating an estimate for you. Within a day you will know the source of damage and the cost. From there we can coordinate with you and the insurance to make sure everyone is on the same page.