Spot and Stain Removal

8/5/2021 (Permalink)

Our technicians here at SERVPRO have many skills to handle all kinds of damages. One of those skills is spot and stain removal. The removal of spots and stains is made up of 8 steps. Step 1 requires that the excess soil be removed. This is an important step because removing the excess soil will lead to easier removal of the spot/stain. For Step 2, the technician will need to determine the type of soil. Determining the soil will let the technician know what to do and what not to do when removing the stain. Step 3 is knowing the fiber type. Knowing what kind of fiber is being dealt with is vital because the technician will know the advantages and disadvantages of that fiber. This will facilitate the removal process. Step 4 is to qualify with the customer. This means that the technician will document the results and go over the details with the customer. Step 5 is to select the spotting product. The technician's findings from the previous steps will let the technician know what product to use depending on the soil and the fiber. Step 6 is to apply the product. The technician will test the product and make sure to take his/her time while using minimal applications. Step 7 is to rinse, extract, and neutralize. The final step of the process is to simply dry the area.