Be Prepared for the Unexpected

1/24/2023 (Permalink)

Water pouring out of the ceiling.

It's 6AM in the morning and the phone is already buzzing. Groggily, I roll over in my dream and hit snooze. Waking up suddenly, I realized that here at SERVPRO of Monrovia, it was a service call and we would never ignore your call. 

A frantic woman voiced that a pipe burst and was pouring out of the first floor ceiling. We advised her to turn off all water and electricity for their safety. We provided her w/ a plumber who would promptly head out to determine the source of the issue. By 9 AM, the plumber had provided us w/ a response and the SERVPRO team was already on site. Hauling out our air movers and dehumidifiers, we explained to the family about the water mitigation process and consoled them about their unfortunate series of events. We proceeded to clean up the mess and begin extracting water. We further provided the family with a summary about the ensuing process and aided them with restoring their home.

Call SERVPRO of Monrovia at 626 358 9200 for questions and services.